One AI agent, every channel your customers use.
ify resolves requests in email, live chat, WhatsApp, Slack and your helpdesk, with one shared memory, so a customer who switches channels never has to start over.
Email Agent
Reads, resolves, and escalates support email
Chat Widget Agent
Reads page and cart context, resolves live chat
WhatsApp Agent
Reads the full conversation, resolves on WhatsApp
Helpdesk Agent
Resolves tickets inside Zendesk, Freshdesk, and more
Slack Agent
Resolves customer conversations inside Slack Connect
About ify's channel agents
Each channel page shows how ify's AI agent works where that conversation happens: reading the full email thread, using the page and cart context in a chat widget, replying inside WhatsApp Business, resolving Slack Connect conversations, or working tickets inside Zendesk, Freshdesk and other helpdesks.
The agent is the same everywhere. It checks billing, CRM and order systems before it replies, takes approved actions, and escalates to a person with the conversation attached. Because the memory is shared across channels, a request that starts in chat and continues by email is handled as one conversation, not two tickets.
Looking for something else? Browse every ify resource.
Your support, handled by ify
Stop losing customers to slow support. ify resolves, remembers, and escalates, so your team only handles what actually needs them.
7-day free trial · Setup under 20 min · Cancel anytime