Everything ify does, in one place.

Every solution, use case, channel, and helpdesk ify supports — browse the whole map or jump to what you need.

Solutions

How ify shows up for the problem you're trying to solve.

AI Customer Service

Agents that resolve requests, not just answer them

AI Helpdesk

Resolves tickets, not just drafts, in your helpdesk

Customer Support Automation

Automation that finishes the request, not just routes it

AI Customer Experience

Lower-effort support built around resolution

Agentic Customer Support

AI agents that reason, use tools, and act

Autonomous Resolution

AI that finishes the request end-to-end

Omnichannel AI Support

One connected AI experience across every channel

MCP for Customer Support

How Model Context Protocol connects support AI to real tools

Use Cases

Concrete support workflows ify resolves end-to-end.

Billing & Subscriptions

Invoice Retrieval

Automate customer invoice requests end-to-end

Subscription Management

Governed upgrades, downgrades, cancellations, and plan questions

Refund Requests

Refunds as controlled decision paths with verification and policy

Orders & Delivery

Order Status

WISMO, delays, split shipments, and delivery exceptions, reconciled

Delivery Rescheduling

Date and time-window changes, validated and confirmed against the system

Account & Access

Account Access & Recovery

Password resets, locked accounts, and identity checks, done safely

Technical & Operational Support

Technical Troubleshooting

Symptoms and context turned into an SOP-driven, verified diagnosis

Document & Report Retrieval

Identity, scope, and ownership checks turned into a controlled document release

Channels

AI agents for every channel your customers use.

Email Agent

Reads, resolves, and escalates support email

Chat Widget Agent

Reads page and cart context, resolves live chat

WhatsApp Agent

Reads the full conversation, resolves on WhatsApp

Helpdesk Agent

Resolves tickets inside Zendesk, Freshdesk, and more

Slack Agent

Resolves customer conversations inside Slack Connect

Helpdesk

Resolution AI on top of the helpdesk you already run.

Freshdesk

AI agent that resolves tickets inside Freshdesk

Zendesk

AI agent that resolves tickets inside Zendesk

Intercom

AI agent that resolves conversations inside Intercom

HubSpot

AI agent that resolves tickets inside HubSpot Service Hub

Salesforce

AI agent that resolves cases inside Salesforce Service Cloud

Your support, handled by ify

Stop losing customers to slow support. ify resolves, remembers, and escalates, so your team only handles what actually needs them.

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