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ify - Resolution AI that works on top of your existing helpdesk | Product Hunt
Resolution pricing

Pay only when ify resolves the ticket.

ify resolves tickets end to end inside the helpdesk you already use: refunds, account changes, order fixes. You pay $0.49 for each ticket it resolves.

No seats
No per-agent fees
No platform fee
No hidden costs
MOST POPULAR
Resolution plan7-day free trial
$0.99$0.49/ verified resolution
Promotional offer$245/month minimum, includes your first 500 resolutions. Each resolution after that is $0.49, up to 2,500 a month.
Estimated monthly cost$245

$0.49 × 500 resolved tickets. You’re billed for actual resolutions; this is an estimate.

  • Works inside Freshdesk, Zendesk, Salesforce, HubSpot
  • Completes actions: refunds, account updates, order changes
  • No migration required
  • Custom knowledge base training
  • Priority email + chat support
  • Tickets ify can't handle are never billed
Start 7-day free trial
2,500+ resolutions

Talk to us

Resolving more than 2,500 tickets a month? We’ll price to your volume, with the same promise: no seats, no per-agent fees, no platform fee.

  • Everything in the Resolution plan
  • Volume-based pricing
  • Dedicated account manager
  • Custom SLAs & security review

Why it's priced this way

Most AI support deflects the question. ify resolves the action.

Pricing built around the one thing that matters: the customer's problem is actually fixed.

Resolves, doesn't deflect

ify doesn't stop at an answer. It issues the refund, re-triggers the payout, updates the account and closes the ticket across your systems.

Honest billing

You're charged only when a ticket is actually resolved. Tickets ify can't handle cost you nothing, and reopened tickets are credited.

Nothing to rip out

ify works inside Freshdesk, Zendesk, Salesforce or HubSpot. No migration, no annual platform fee, no seat licences.

The billing rule

What counts as a resolution

You should know exactly what you're paying for. Here's the rule.

You’re billed $0.49 when

  • ify resolves what the customer asked for, whether by an answer or an action
  • Any action ify takes is confirmed by the system it ran in
  • ify completes its part of the ticket, including any approval or handoff your process requires

You’re never billed when

  • ify can't complete the request and your team takes over
  • The customer reopens the same ticket for more help with the same issue

Side by side

How ify pricing compares

AI support pricing is often hard to read. Here's the difference in plain terms.

What you pay for

ifyVerified resolutions
Typical AI support agentsConversations, sessions or “outcomes”

Seats or per-agent fees

ifyNone
Typical AI support agentsOften required on top of usage

Platform fee

ifyNone
Typical AI support agentsCommon in enterprise contracts

Helpdesk migration

ifyNot needed
Typical AI support agentsSome require replacing your helpdesk

Published price

ify$0.49 per resolution
Typical AI support agentsFrequently “contact sales”

Pricing questions

Straight answers on how billing works. If you can't find what you're looking for, .

Try ify free for 7 days.

Connect your helpdesk and see ify resolve real tickets from your queue.

Start with a 7-day free trial. The Resolution plan has a minimum monthly charge of $245, covering up to 500 verified resolutions. Additional resolutions are $0.49 each (promo, regularly $0.99), up to 2,500 a month — talk to us above that. Unused resolutions don’t carry over. No seats, no per-agent fees, no platform fees.