Create Mandate
Creates a new mandate linking a customer's bank account to a creditor.
Tool
ify connects with GoCardless
ify is an AI support agent that seamlessly integrates with GoCardless to understand customer context, use approved tools, and complete resolutions across your support stack.
Resolution flow
How ify uses GoCardless
The point is not another integration badge. ify uses GoCardless as part of the work required to resolve a customer request, then carries the result back into the support conversation.
01
Read the request
ify understands what the customer needs and whether GoCardless is the right system to check.
02
Pull live context
It looks up the relevant support context directly from GoCardless, not a stale copy.
03
Take the action
With 4 supported tools, ify can complete approved steps inside GoCardless.
04
Record the outcome
The customer gets a clear answer, and the support trail keeps what was checked, changed, and escalated.
Tools ify can use in GoCardless
ify calls these 4 tools inside GoCardless to support your customers end-to-end — no ticket sits in a queue waiting on a manual lookup.
Get Mandate By ID
Retrieves the full details of an existing mandate using its unique GoCardless identifier.
Tool
Create Payment
Creates a new payment object against an active mandate.
Tool
Get Payment By ID
Retrieves the full details of an existing payment using its unique GoCardless identifier.
Tool
Resolution paths
Common outcomes from GoCardless
Each path starts with one customer need, uses the right GoCardless tool, and ends with a verified answer or action inside the support conversation.
Path 01
Create Mandate
Creates a new mandate linking a customer's bank account to a creditor.
Uses GoCardlessVerified outcome
Path 02
Get Mandate By ID
Retrieves the full details of an existing mandate using its unique GoCardless identifier.
Uses GoCardlessVerified outcome
Path 03
Create Payment
Creates a new payment object against an active mandate.
Uses GoCardlessVerified outcome
Connected stack
Connect GoCardless with your stack
Customer requests rarely live in one system. ify can use GoCardlessalongside the apps your support team already checks to verify context, take action, and close the loop.
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Data & AnalyticsCommon questions about ify for GoCardless
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