How does ify support customers using Liongard?

Liongard is one of ify's integrations — when a customer reaches out, ify calls Liongard's own tools to look up their record, take the right action, and resolve the request, without a human touching a ticket queue first.

Does ify replace Liongard?

No — ify is not a Liongard alternative. It's an AI agent that integrates with the Liongard you already run and calls its tools to resolve tickets, so nothing about your existing setup or data changes.

What can ify do with Liongard?

ify can create environment, update environment, delete environment, and 15 more in Liongard to resolve support tickets — see the full list of tools above.

Is a migration required to use ify with Liongard?

No migration is required. ify connects to the Liongard account you already have and starts resolving tickets using the tools already available there.

ify connects with Liongard

ify is an AI support agent that seamlessly integrates with Liongard to understand customer context, use approved tools, and complete resolutions across your support stack.

Start for free

Resolution flow

How ify uses Liongard

The point is not another integration badge. ify uses Liongard as part of the work required to resolve a customer request, then carries the result back into the support conversation.

Read the request

ify understands what the customer needs and whether Liongard is the right system to check.

Pull live context

It looks up the relevant data & analytics and it & development context directly from Liongard, not a stale copy.

Take the action

With 18 supported tools, ify can complete approved steps inside Liongard.

Record the outcome

The customer gets a clear answer, and the support trail keeps what was checked, changed, and escalated.

Tools ify can use in Liongard

ify calls these 18 tools inside Liongard to support your customers end-to-end — no ticket sits in a queue waiting on a manual lookup.

Create Environment

Creates a new environment in Liongard.

Tool

Update Environment

Updates an existing environment in Liongard.

Tool

Delete Environment

Deletes an environment from Liongard.

Tool

Get Environment

Fetches detailed information about a specific environment from Liongard.

Tool

Update Agent

Updates an existing agent in an environment.

Tool

Delete Agent

Deletes an agent from Liongard.

Tool

Get Agent

Fetches detailed information about a specific agent from Liongard.

Tool

Find Device

Fetches detailed information about a specific device profile from Liongard's inventory.

Tool

Get Alert

Fetches detailed information about a specific alert (task) from Liongard.

Tool

Resolution paths

Common outcomes from Liongard

Each path starts with one customer need, uses the right Liongard tool, and ends with a verified answer or action inside the support conversation.

Path 01

Create Environment

Creates a new environment in Liongard.

Uses LiongardVerified outcome

Path 02

Update Environment

Updates an existing environment in Liongard.

Uses LiongardVerified outcome

Path 03

Delete Environment

Deletes an environment from Liongard.

Uses LiongardVerified outcome

Connected stack

Connect Liongard with your stack

Customer requests rarely live in one system. ify can use Liongardalongside the apps your support team already checks to verify context, take action, and close the loop.