Create Phone number
Purchase or setup a new phone number in Retell.
Tool
ify connects with Retell AI
ify is an AI support agent that seamlessly integrates with Retell AI to understand customer context, use approved tools, and complete resolutions across your support stack.
Resolution flow
How ify uses Retell AI
The point is not another integration badge. ify uses Retell AI as part of the work required to resolve a customer request, then carries the result back into the support conversation.
01
Read the request
ify understands what the customer needs and whether Retell AI is the right system to check.
02
Pull live context
It looks up the relevant communication and artificial intelligence context directly from Retell AI, not a stale copy.
03
Take the action
With 24 supported tools, ify can complete approved steps inside Retell AI.
04
Record the outcome
The customer gets a clear answer, and the support trail keeps what was checked, changed, and escalated.
Tools ify can use in Retell AI
ify calls these 24 tools inside Retell AI to support your customers end-to-end — no ticket sits in a queue waiting on a manual lookup.
Find Phone number
Retrieve details for a specific phone number.
Tool
Delete Phone Number
Delete an existing phone number from your Retell account.
Tool
Create Call
Initiate a new phone call using an agent.
Tool
Create Web Call
Initiate a new web call using a voice agent.
Tool
Update Call
Update an existing phone call.
Tool
Get call
Retrieve details and recording of a specific call.
Tool
Get Chat Agent
Retrieve details of a specific chat agent.
Tool
Get Retell LLM
Retrieve details of a specific Retell LLM.
Tool
Resolution paths
Common outcomes from Retell AI
Each path starts with one customer need, uses the right Retell AI tool, and ends with a verified answer or action inside the support conversation.
Path 01
Create Phone number
Purchase or setup a new phone number in Retell.
Uses Retell AIVerified outcome
Path 02
Find Phone number
Retrieve details for a specific phone number.
Uses Retell AIVerified outcome
Path 03
Delete Phone Number
Delete an existing phone number from your Retell account.
Uses Retell AIVerified outcome
Connected stack
Connect Retell AI with your stack
Customer requests rarely live in one system. ify can use Retell AIalongside the apps your support team already checks to verify context, take action, and close the loop.
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Sales & CRMCommon questions about ify for Retell AI
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