List Directory
List all files and directories in a specified path on the SFTP server
Tool
ify connects with SFTP
ify is an AI support agent that seamlessly integrates with SFTP to understand customer context, use approved tools, and complete resolutions across your support stack.
Resolution flow
How ify uses SFTP
The point is not another integration badge. ify uses SFTP as part of the work required to resolve a customer request, then carries the result back into the support conversation.
01
Read the request
ify understands what the customer needs and whether SFTP is the right system to check.
02
Pull live context
It looks up the relevant forms & document management and it & development context directly from SFTP, not a stale copy.
03
Take the action
With 10 supported tools, ify can complete approved steps inside SFTP.
04
Record the outcome
The customer gets a clear answer, and the support trail keeps what was checked, changed, and escalated.
Tools ify can use in SFTP
ify calls these 10 tools inside SFTP to support your customers end-to-end — no ticket sits in a queue waiting on a manual lookup.
Rename a File
Rename a file to a new name in the same directory
Tool
Read CSV to JSON
Reads a CSV file from SFTP and converts rows into JSON without external libraries
Tool
Get a File
Read file metadata and optionally retrieve file contents from the SFTP server
Tool
Move a File
Move a file from one location to another on the SFTP server
Tool
Download File
Download a file from the SFTP server and save it to the specified local path or return as base64
Tool
Upload a File
Upload a file to the SFTP server from a local path, base64 encoded content, or plain text
Tool
Delete File
Delete a file from the specified path on the SFTP server
Tool
Create a Folder
Create a new directory/folder at the specified path on the SFTP server
Tool
Resolution paths
Common outcomes from SFTP
Each path starts with one customer need, uses the right SFTP tool, and ends with a verified answer or action inside the support conversation.
Path 01
List Directory
List all files and directories in a specified path on the SFTP server
Uses SFTPVerified outcome
Path 02
Rename a File
Rename a file to a new name in the same directory
Uses SFTPVerified outcome
Path 03
Read CSV to JSON
Reads a CSV file from SFTP and converts rows into JSON without external libraries
Uses SFTPVerified outcome
Connected stack
Connect SFTP with your stack
Customer requests rarely live in one system. ify can use SFTPalongside the apps your support team already checks to verify context, take action, and close the loop.
AWS S3
Amazon S3 connector for bucket create, delete, get, list, and tag update actions.
Forms & Document ManagementShortcut
Create, list, update, delete, and monitor Shortcut epics with dynamic schemas.
Project Management & ProductivityApify
Connect to Apify for web scraping, automation, Actors, datasets, storage, schedules, and webhooks.
Data & AnalyticsAtlassian Admin
Manage your Atlassian organization users, roles, groups, and access. Automate invites, permissions, and director...
IT & Development
Atlassian Assets
Manage Assets (formerly Insight) - schemas, object types, attributes, and objects for comprehensive asset manage...
IT & Development
Confluence Cloud
Confluence Cloud connector (phase 1) with hand-editable actions/triggers, dynamic output schema, dynamic execute...
IT & DevelopmentCommon questions about ify for SFTP
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