Send a template
Send a WhatsApp template message to a user.
Tool
ify connects with WhatsApp Business Cloud
ify is an AI support agent that seamlessly integrates with WhatsApp Business Cloud to understand customer context, use approved tools, and complete resolutions across your support stack.
Resolution flow
How ify uses WhatsApp Business Cloud
The point is not another integration badge. ify uses WhatsApp Business Cloud as part of the work required to resolve a customer request, then carries the result back into the support conversation.
01
Read the request
ify understands what the customer needs and whether WhatsApp Business Cloud is the right system to check.
02
Pull live context
It looks up the relevant communication context directly from WhatsApp Business Cloud, not a stale copy.
03
Take the action
With 2 supported tools, ify can complete approved steps inside WhatsApp Business Cloud.
04
Record the outcome
The customer gets a clear answer, and the support trail keeps what was checked, changed, and escalated.
Tools ify can use in WhatsApp Business Cloud
ify calls these 2 tools inside WhatsApp Business Cloud to support your customers end-to-end — no ticket sits in a queue waiting on a manual lookup.
Send a message
Send a WhatsApp message to a user.
Tool
Resolution paths
Common outcomes from WhatsApp Business Cloud
Each path starts with one customer need, uses the right WhatsApp Business Cloud tool, and ends with a verified answer or action inside the support conversation.
Path 01
Send a template
Send a WhatsApp template message to a user.
Uses WhatsApp Business CloudVerified outcome
Path 02
Send a message
Send a WhatsApp message to a user.
Uses WhatsApp Business CloudVerified outcome
Connected stack
Connect WhatsApp Business Cloud with your stack
Customer requests rarely live in one system. ify can use WhatsApp Business Cloudalongside the apps your support team already checks to verify context, take action, and close the loop.
ElevenLabs
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Connect to Google's email service to read, send, and manage your emails and labels.
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Google Meet integration for meeting spaces, conference analytics, participants, recordings, transcripts, and sch...
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Handwrytten
Connect to Handwrytten to send handwritten cards, manage baskets, browse cards, create custom cards, and retriev...
Marketing
Instagram Business
Send and manage Instagram messages, conversations, and webhook events.
MarketingCommon questions about ify for WhatsApp Business Cloud
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