![Workday [Beta]](https://storage.googleapis.com/konnectify_app_icons_v3/workday-1.0.0.svg){kind=icon}
Approve Event
Approves the business process event step specified by the ID of the originating event step.
Tool
ify connects with Workday [Beta]
ify is an AI support agent that seamlessly integrates with Workday [Beta] to understand customer context, use approved tools, and complete resolutions across your support stack.
Resolution flow
How ify uses Workday [Beta]
The point is not another integration badge. ify uses Workday [Beta] as part of the work required to resolve a customer request, then carries the result back into the support conversation.
01
Read the request
ify understands what the customer needs and whether Workday [Beta] is the right system to check.
02
Pull live context
It looks up the relevant support context directly from Workday [Beta], not a stale copy.
03
Take the action
With 30 supported tools, ify can complete approved steps inside Workday [Beta].
04
Record the outcome
The customer gets a clear answer, and the support trail keeps what was checked, changed, and escalated.
Tools ify can use in Workday [Beta]
ify calls these 30 tools inside Workday [Beta] to support your customers end-to-end — no ticket sits in a queue waiting on a manual lookup.
Change Job
Creates a job change instance with the specified data for a specific worker.
Tool
Get Job Changes
Retrieves a list of change job events with optional pagination (limit and offset).
Tool
Get Job Change Opening Options
Retrieves the opening options for the specified job change ID with optional pagination.
Tool
Get Jobs
Retrieves a collection of jobs from Workday with optional pagination.
Tool
Get Job Workspace
Retrieves a single workspace using the specified job ID and workspace subresource ID.
Tool
Get Job Workspaces
Retrieves a collection of workspaces for the specified job ID.
Tool
Get Job By ID
Retrieves a job by its specified job ID or reference ID.
Tool
Get Workers
Retrieves a collection of workers and their current staffing information. Supports filtering and pagination.
Tool
Resolution paths
Common outcomes from Workday [Beta]
Each path starts with one customer need, uses the right Workday [Beta] tool, and ends with a verified answer or action inside the support conversation.
Path 01
Approve Event
Approves the business process event step specified by the ID of the originating event step.
Uses Workday [Beta]Verified outcome
Path 02
Change Job
Creates a job change instance with the specified data for a specific worker.
Uses Workday [Beta]Verified outcome
Path 03
Get Job Changes
Retrieves a list of change job events with optional pagination (limit and offset).
Uses Workday [Beta]Verified outcome
Connected stack
Connect Workday [Beta] with your stack
Customer requests rarely live in one system. ify can use Workday [Beta]alongside the apps your support team already checks to verify context, take action, and close the loop.
![AdvancedMD [Beta]](https://storage.googleapis.com/konnectify_app_icons_v3/advancedmd-1.0.0.svg){kind=icon}
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AdvancedMD Patient APIs Integration
Healthcare
Airwallex
Global payments and financial platform for modern businesses.
Amazon Redshift
Connect to an Amazon Redshift data warehouse using PostgreSQL-compatible authentication.
Data & AnalyticsCommon questions about ify for Workday [Beta]
If you can’t find what you’re looking for, .
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